SHIPPING POLICY
Only domestic shipping !!
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We offer a 45 nis flat rate shipping to Israel.
The estimated delivery time tis 3 to 5 business days.
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In-store pickup
You can skip the shipping fees with free local pickup at:
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THE SCULPT FACIAL
4526732 Hod Hasharon
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email or WhatsApp when your order is ready along with instructions.
Our pickup hours are Monday - Thursday: 10:00 - 18:00, Friday & Sunday: 10:00 - 15:00.
Please have your order confirmation email with you when you come.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5-7 days of receiving your shipping confirmation email, please contact us at contact@thesculptfacial.com with your name and order number, and we will look into it for you.
You can track your order via the link send to your email.
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Damaged products
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@thesculptfacial.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at contact@thesculptfacial.com
This Policy has been updated on: 15 January 2024.